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Providing feedback and reporting bugs

We'd love to hear from you whether you're an existing or prospective Sibelius Cloud user.

Feature suggestions

You may e-mail feature requests to us at [email protected].

If you've submitted a feature suggestion and you'd like to know more on it's progress, you can e-mail the above address too and we'd be happy to provide an update.

We cannot provide support for Sibelius via this e-mail address.

Bugs

When reporting an issue, please don't forget to include as much detail as possible to help us reproduce the issue:

  • The API method you called
  • Any parameters you've specified as part of an API call
  • If the bug is client-side (in a web browser), include the version of the browser and the platform.
  • Any other details relevant to the problem

Documentation corrections and improvements

You can send documentation improvements and suggestions to [email protected].

Security issues

If you believe you've found a security issue in Sibelius Cloud, please e-mail [email protected].